About AnswR
An AI front desk for trade businesses
AnswR is an AI customer-communication platform built for small and medium trade and service businesses. The platform answers inbound phone calls 24/7, places outbound appointment- confirmation calls before each booked job, and handles website chat — across Australia, New Zealand and Ireland.
Why AnswR exists
Tradies miss calls. Missed calls are missed revenue.
Most small trade businesses lose a measurable share of revenue every week because nobody is available to answer the phone when a customer rings. Hiring a human receptionist costs more than the average tradie can justify. Voicemail loses the customer to a competitor.
AnswR was built to fix that. Every call is answered warmly, in your accent, within two rings. Every booked job gets confirmed before it happens. The customer hears a professional voice; the owner gets the message; the no- show rate drops.
24/7 inbound answering
Never miss a call again — including evenings, weekends, and while you’re on the job.
Outbound appointment confirmations
AnswR rings each customer before their job and texts you the outcome. Cuts no-shows by ~35%.
Website chat
Embeddable AI agent that books from your website, sharing the same knowledge base as the receptionist.
What AnswR does
One platform. Three ways to win customers.
Answers your calls
An AI receptionist that picks up every inbound call, answers questions about your services, books appointments straight into your calendar, takes detailed messages, and transfers urgent calls when you’ve configured it to do so.
Confirms your jobs
An outbound AI rings each customer a few hours before their booked appointment, confirms they’ll be there, captures reschedule requests, leaves a voicemail if nobody answers, and SMSes you the outcome of every call.
Handles website chat
An embeddable AI chat widget that handles enquiries on your website, books from the same calendar as the inbound receptionist, and shares the same knowledge base — so the customer gets one consistent experience.
Rohit Trivedi
Founder
Built by an operator
Engineered for trade businesses, not enterprises
AnswR was founded by Rohit Trivedi, a Melbourne-based engineer and entrepreneur who spent years watching trade business owners lose customers to missed calls and no- shows. The product is opinionated about small business reality: simple onboarding, no enterprise sales calls, pricing a tradie can justify, and integrations with the tools they already use.
Every decision in the product — from the natural voice options to the SMS-first owner notifications — is designed to make AnswR feel like a teammate, not a tech project.
Where AnswR operates
Three countries. One platform.
AnswR runs in Australia as its primary market and also operates in New Zealand and Ireland. Each region uses local accents, local phone numbers, and locally compliant recording rules.
Australia
Headquartered in Melbourne. Local Australian accents, Australian phone numbers, ACMA-compliant recording posture.
answr.com.auNew Zealand
Local NZ accents, NZ phone numbers, all-party-consent recording disclosure built into every call.
answr.co.nzHow AnswR is built
Best-in-class voice AI under the hood
AnswR uses the same voice and language models that power the most natural-sounding AI products in the world.
OpenAI GPT-4o + Anthropic Claude
Conversational reasoning and structured-data capture.
ElevenLabs Flash v2.5
Natural text-to-speech with regional accents.
Deepgram Nova-3
Real-time speech-to-text optimised per region.
Twilio telephony + VAPI
Voice orchestration and global telephony.
Works with your tools
Connected to the CRMs tradies already use
AnswR books appointments directly into your existing calendar and job management software.