AnswR + Cliniko
AI phone answering built for allied health practices. AnswR connects to your Cliniko account to book patient appointments, check practitioner availability, and manage your schedule — so your reception team can focus on the patients in front of them.
How the Cliniko Integration Works
AnswR connects to Cliniko via the API in under five minutes. Once linked, the AI books appointments with the correct practitioner and service duration, looks up existing patient records to avoid duplicates, checks availability across your full roster, and respects your Cliniko privacy posture — sensitive medical history is referred to your intake forms.
Connect Your Cliniko Account
Generate an API key in Cliniko and paste it into your AnswR dashboard. AnswR maps your practitioners, appointment types, and business hours automatically.
AI Reads Practitioner Availability
When a patient calls to book, AnswR checks each practitioner's live schedule in Cliniko. It respects appointment durations, break times, and practitioner-specific availability.
Appointments Sync to Cliniko
New bookings appear in Cliniko with patient details, appointment type, and practitioner assignment. Existing patients are matched by name and phone number.
What Syncs Between AnswR and Cliniko
Healthcare-specific data sync designed for clinical workflows.
Patients
Match callers to existing patient records or create new patient profiles
Appointments
Book, cancel, and reschedule appointments with correct type and duration
Practitioners
Check individual practitioner schedules and specialisations
Appointment Types
Understand different consultation types, durations, and pricing
Availability
Real-time schedule checks including break times and blocked periods
Treatment Notes Reference
Access basic patient history to provide context during booking calls
Real Scenarios for Cliniko Practices
Physio Clinic at Capacity
Your reception desk is managing patients in the waiting room and the phone will not stop ringing. AnswR answers overflow calls, checks Dr. Smith's availability in Cliniko, and books the next initial consultation — without the receptionist missing a beat.
After-Hours Booking
A new patient finds your chiropractic practice on Google at 8 PM. They call, AnswR answers, explains your services, checks Cliniko for the next available new patient slot, and books them in. You start the next morning with a new patient on the books.
Reschedule Request
A regular patient calls to move their Thursday massage appointment to Friday. AnswR finds their existing booking in Cliniko, checks the massage therapist's Friday availability, makes the switch, and sends a confirmation text. Total call time: 90 seconds.
Cliniko AI Receptionist for Physios, Chiros, Dentists, and More
Allied health practices run on appointments. When the phone rings and no one can answer, that is a patient who might book somewhere else. Cliniko makes managing your practice easy — and AnswR makes sure every call is answered, even when your team is with patients.
The Cliniko AI phone answering integration is designed specifically for healthcare. The AI understands appointment types, practitioner specialisations, and clinical scheduling rules. It does not just find an empty slot — it finds the right slot with the right practitioner for the right appointment type.
Whether you are a solo physio, a multi-practitioner chiropractic clinic, a dental practice, or a massage therapy studio, AnswR adapts to your Cliniko setup. Reduce no-shows with instant confirmations, capture after-hours bookings, and give your reception team breathing room during peak times.
FAQ
AnswR + Cliniko — common questions
How does AnswR connect to Cliniko?
What Cliniko actions can the AI perform?
Can AnswR check practitioner availability across multiple staff?
Does AnswR follow Cliniko privacy settings?
Will my customers know they are speaking to an AI?
How much does an AI receptionist for small business cost?
How long does AnswR take to set up?
Keep Your Cliniko Calendar Full
Free 7-day trial. No charge during trial — card details held by Stripe (PCI-compliant), never by us. Works with your existing Cliniko account.