AnswR + Simpro
Enterprise-grade AI phone answering for businesses running Simpro. Manage complex schedules across multiple teams, create jobs with full project context, and keep your Simpro data in sync — automatically.
How the Simpro Integration Works
AnswR connects to Simpro via the Build API using credentials you generate inside your Simpro instance. Once connected, the AI creates customer cards, books jobs against the correct site for multi-site customers, captures cost-centre information, and updates job notes from voice calls. Setup takes about ten minutes once the Build API is enabled.
Connect Your Simpro Account
Authenticate through the AnswR dashboard using your Simpro API credentials. AnswR configures the connection and maps your job types, staff, and service zones.
AI Understands Your Workforce
AnswR reads your Simpro schedules across all teams and contractors. It knows capacity, travel zones, and job durations — so it books intelligently.
Jobs Flow Into Simpro
New bookings are created as Simpro jobs with full customer details, site information, and assignment. Your dispatchers see them instantly in the schedule board.
What Syncs Between AnswR and Simpro
Deep integration designed for the complexity of mid-size and enterprise trade operations.
Jobs & Projects
Create jobs under the right project, cost centre, and category automatically
Customers & Sites
Match callers to existing customer and site records or create new ones
Schedule Board
Read real-time availability across all technicians, teams, and contractors
Quotes & Estimates
Trigger quote workflows and attach caller requirements for your estimators
Staff & Resources
Understand skill sets and certifications to assign the right technician
Activity Log
Every call is logged against the relevant Simpro job with a full summary
Real Scenarios for Simpro Users
Multi-Team Dispatch
A commercial client calls about a HVAC breakdown. AnswR checks your Simpro schedule, identifies which team covers that zone and has capacity, creates the job under the correct project, and assigns it — all in one call.
After-Hours Overflow
Your office closes at 5 PM but calls keep coming. AnswR handles every after-hours call, creates jobs in Simpro with correct job types and priorities, and your dispatchers have a full queue ready each morning.
Scaling Without Admin Staff
You have grown from 10 to 40 staff but your admin team has not kept up. AnswR acts as your AI front desk, handling scheduling, customer lookups, and job creation at a fraction of the cost of another hire.
Simpro AI Integration for Growing Trade Businesses
Simpro is the platform of choice for mid-size trade businesses that have outgrown basic job management tools. But as your operation scales, the volume of inbound calls scales too — and every unanswered call is a missed opportunity.
AnswR's Simpro phone answering service gives you an enterprise-level receptionist without the enterprise-level cost. The AI understands your Simpro data structure — projects, cost centres, job types, staff capabilities — and uses that context to handle calls intelligently. It is not reading a script; it is reading your business.
Whether you are a 5-person plumbing shop or a 100-person fire protection company, AnswR adapts to your Simpro setup. The result: fewer missed calls, faster response times, and a phone experience that matches the professionalism of your on-site work.
FAQ
AnswR + Simpro — common questions
How does AnswR connect to Simpro?
What Simpro actions can the AI perform?
Does AnswR support Simpro's multi-site customers?
Will my customers know they are speaking to an AI?
How much does an AI receptionist for small business cost?
How long does AnswR take to set up?
Scale Your Phone Answering With Your Business
Free 7-day trial. No charge during trial — card details held by Stripe (PCI-compliant), never by us. Works with your existing Simpro account.