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AnswR + Xero

AI phone answering with direct access to your Xero accounting data. Answer invoice queries, check payment status, sync customer contacts, and handle billing calls — without your team lifting a finger.

How the Xero Integration Works

AnswR connects to Xero via OAuth in under two minutes. Once linked, the AI receptionist looks up outstanding invoices when a customer asks “what do I owe?”, drafts invoices from completed jobs, and captures payment commitments on the call. Recurring billing stays inside Xero — AnswR does not process payments.

1

Connect Your Xero Account

Authorise AnswR to access your Xero organisation through secure OAuth. Your login credentials are never shared — Xero handles the authentication directly.

2

AI Reads Your Financial Data

When a caller asks about an invoice or payment, AnswR queries Xero in real time. It can look up outstanding balances, payment due dates, and invoice history for any contact.

3

Contacts and Activity Sync Back

New callers are added as Xero contacts. Call activity and notes are logged so your accounting team has full context without chasing information.

What Syncs Between AnswR and Xero

Financial data access meets intelligent phone answering.

Invoices

Look up invoice status, amounts, due dates, and payment history for any contact

Contacts

Match callers to existing Xero contacts or create new entries automatically

Payments

Check whether payments have been received and relay the information to callers

Account Balances

Provide outstanding balance information when customers call to check

Credit Notes

Look up credit notes and refund status for customer service calls

Call Logging

Attach call summaries to the relevant Xero contact for audit trail

Real Scenarios for Xero Users

Invoice Query at 7 PM

A customer calls after hours to ask about an outstanding invoice. AnswR looks up their account in Xero, confirms the amount and due date, and offers to email them a copy. No one from your team needs to be involved.

Accounting Firm Reception

Your accounting practice gets dozens of calls a day from clients checking on their BAS, invoices, and payments. AnswR handles the routine queries by looking up Xero data, freeing your accountants to focus on advisory work.

Trade Business Billing

A builder's client rings to ask if their progress payment went through. AnswR checks Xero, confirms the payment was received two days ago, and the caller is satisfied — without your office manager dropping what they are doing.

Xero AI Receptionist — Stop Wasting Time on Billing Calls

Xero is the accounting platform of choice for hundreds of thousands of small and mid-size businesses. But when clients call to check on invoices, payments, and account balances, someone has to stop what they are doing and look it up. AnswR eliminates that interruption.

The Xero AI phone answering integration gives your AI receptionist read access to your financial data. When a caller asks "Has my invoice been paid?" or "What is my outstanding balance?", AnswR pulls the answer directly from Xero and responds in natural conversation. No hold music, no callbacks, no wasted admin time.

Whether you are an accounting firm, a trade business, or a professional services company, the Xero integration saves hours of phone time every week. New contacts sync automatically, and every call is logged against the right Xero record for a clean audit trail.

FAQ

AnswR + Xero — common questions

How does AnswR connect to Xero?
You authorise AnswR in your Xero settings via OAuth. Setup takes under two minutes. Once linked, AnswR can look up customer status (outstanding invoices, payment history), create draft invoices from confirmed jobs, and capture customer payment commitments from calls.
What Xero actions can the AI perform?
AnswR creates contacts when new customers ring, looks up outstanding invoices to answer "what do I owe?" questions, drafts invoices from completed jobs, and captures payment commitments. The AI does not process payments itself — that stays in Xero or your payment provider.
Can AnswR see customer payment history?
Yes. When a known customer rings, AnswR can reference their Xero payment status — useful for collections calls or for businesses that want to greet good payers warmly and flag overdue ones to the business owner for personal follow-up.
Will my customers know they are speaking to an AI?
Most customers do not notice. AnswR uses regionally accurate accents — Australian, New Zealand, or Irish — and natural conversational tone. You can configure the AI to disclose that it is automated if you prefer transparency; many operators choose this and find it does not affect booking rates.
How much does an AI receptionist for small business cost?
AnswR plans start at $99 per month for 200 minutes of inbound calls. Pro at $199 covers 500 minutes plus 75 outbound appointment confirmations, suitable for businesses doing 3-5 jobs per day. Business at $399 covers 1,500 minutes and 200 confirmations for higher-volume operators. A 7-day free trial is available on every plan.
How long does AnswR take to set up?
Most businesses are live within 10-15 minutes. You connect a phone number, choose a voice that matches your region, plug in your CRM or calendar if you use one, and AnswR starts answering. There is no installation, no contracts, and the 7-day free trial requires no card details until you decide to continue.

Let AI Handle the Billing Calls

Free 7-day trial. No charge during trial — card details held by Stripe (PCI-compliant), never by us. Works with your existing Xero account.

AnswR Support

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