Surveys & Feedback

Collect Valuable Insights
With AI-Powered Surveys

Get higher response rates with conversational AI surveys. Collect NPS scores, customer feedback, and market research data at scale.

Surveys That Get Results

Email surveys get single-digit response rates. AnswR calls your customers and runs the survey you configure — NPS, satisfaction scoring, open-ended feedback — and captures structured results. Response rates run three to four times higher than email because the AI calls a real person at a real time and listens to what they actually say.

NPS Surveys

Measure Net Promoter Score with automated calls that feel personal and conversational.

Feedback Collection

Gather detailed customer feedback through natural AI conversations.

Market Research

Conduct large-scale market research surveys cost-effectively.

Real-time Analytics

View survey responses and insights in real-time dashboards.

Custom Scripts

Build custom survey scripts with branching logic and follow-up questions.

Sentiment Analysis

AI-powered sentiment analysis to understand the emotion behind responses.

Perfect for Every Research Need

Whether you need customer feedback, NPS scores, or market research data, our AI delivers quality responses at a fraction of traditional survey costs.

  • Post-purchase satisfaction surveys
  • Service quality feedback calls
  • Employee engagement surveys
  • Event and venue feedback collection
  • Product research and testing
  • Brand perception studies

3x

Higher response rates

60%

Cost reduction vs traditional

Real-time

Results and analytics

FAQ

Surveys & feedback — common questions

Can AI run customer feedback surveys?
Yes. AnswR places outbound calls to recent customers and runs the survey you configure — NPS, satisfaction scoring, open-ended questions, or a mix. Response rates are typically 3-4× higher than email surveys because the AI calls a real human at a real time.
What survey formats does AnswR support?
AnswR supports NPS (0-10 ratings with reasoning), CSAT (satisfaction scoring), open-ended verbatim collection, and mixed surveys with branching logic. Results are exported to a CSV or pushed into your CRM as structured fields per customer.
How does AnswR handle negative survey feedback?
When a customer leaves negative feedback, AnswR captures the reason, flags the call as a service-recovery opportunity, and sends you an immediate SMS so you can personally call back. The AI does not try to resolve complaints itself; it captures and escalates.
Will my customers know they are speaking to an AI?
Most customers do not notice. AnswR uses regionally accurate accents — Australian, New Zealand, or Irish — and natural conversational tone. You can configure the AI to disclose that it is automated if you prefer transparency; many operators choose this and find it does not affect booking rates.
How much does an AI receptionist for small business cost?
AnswR plans start at $99 per month for 200 minutes of inbound calls. Pro at $199 covers 500 minutes plus 75 outbound appointment confirmations, suitable for businesses doing 3-5 jobs per day. Business at $399 covers 1,500 minutes and 200 confirmations for higher-volume operators. A 7-day free trial is available on every plan.
How long does AnswR take to set up?
Most businesses are live within 10-15 minutes. You connect a phone number, choose a voice that matches your region, plug in your CRM or calendar if you use one, and AnswR starts answering. There is no installation, no contracts, and the 7-day free trial requires no card details until you decide to continue.

Ready to Gather Better Insights?

Start collecting valuable feedback with AI-powered conversational surveys.

AnswR Support

Powered by AI - replies instantly

Chat with our AI assistant

Get instant answers about AnswR

By chatting, you agree to our privacy policy.